BUDIANTO, Juni Heri; RAHMAN, Abdul; SUTRISNO, Sutrisno. APPLICATION OF IMPORTANCE PERFORMANCE ANALYSIS (IPA) AND CUSTOMER SATISFACTION INDEX (CSI) METHOD TO ANALYZE INDONESIAN NAVAL 2ND FLEET COMMAND MATERIEL SERVICE PERFORMANCE. STTAL POSTGRADUATE - INTERNATIONAL CONFERENCE, [S.l.], v. 4, n. 1, oct. 2020. ISSN 2443-2415. Available at: <http://seminarpasca-sttal.ac.id/index.php/seminarpasca-sttal/article/view/39>. Date accessed: 04 may 2024.